HOW TO CLAIM??
When you are involved in an accident, you may either make an :
own damage claim OR a third party claim
1. Own damage claim
This refers to making a claim on your own insurance policy.You will lose your NCD entitlement
step 1
When notifying your insurance company of the accident, ask about the names of approved workshops near your location to send your vehicle for repair.
step 2
Submit the fully completed Motor Accident Report Form together with all supporting document as soon as possible to your insurance company.
step 3
The workshop will commence repairs on your vehicle upon the approval of your insurance company.
step 4
Upon completion of repairs, you will be informed by the workshop to collect your vehicle.
2. Third party claim
You may make a third party claim if you did not cause the accident you were involved in
(i.e. someone rams into your car because they beat a red light). You will retain your NCD entitlement.
step 1
There are two options of making a third party claim:
1.Submit the claim directly to the insurance company of the party at fault, OR
2. If you have a comprehensive policy, submit the claim to your insurance company. You are encouraged to submit your claim to your own insurance policy for speedier claims.
step 2
As the third party claimant, you must act to minimise your losses.
step 3
Appoint a licensed adjuster to assess the loss. The workshop or the third party insurance company may advise you on this.
step 4
Submit the report and the fully completed Motor Accident Report Form together with all supporting documents as soon as possible.
step 5
You are eligible to claim from the third party insurance company for loss of use and compensation of excess. For the loss of use of your vehicle under repair, this is based on the adjustera recommendation on the number of days required for your car to be repaired. Insurance companies, at their own discretion, may allow an additional seven (7) working days for any unforeseen or unavoidable delay.
Or, you may claim the cost of renting a replacement vehicle of equivalent type and capacity for the recommended number of days of loss of use evidenced by a receipt from a licensed car rental company.
sources: insuranceinfo.com.
own damage claim OR a third party claim
1. Own damage claim
This refers to making a claim on your own insurance policy.You will lose your NCD entitlement
step 1
When notifying your insurance company of the accident, ask about the names of approved workshops near your location to send your vehicle for repair.
step 2
Submit the fully completed Motor Accident Report Form together with all supporting document as soon as possible to your insurance company.
step 3
The workshop will commence repairs on your vehicle upon the approval of your insurance company.
step 4
Upon completion of repairs, you will be informed by the workshop to collect your vehicle.
2. Third party claim
You may make a third party claim if you did not cause the accident you were involved in
(i.e. someone rams into your car because they beat a red light). You will retain your NCD entitlement.
step 1
There are two options of making a third party claim:
1.Submit the claim directly to the insurance company of the party at fault, OR
2. If you have a comprehensive policy, submit the claim to your insurance company. You are encouraged to submit your claim to your own insurance policy for speedier claims.
step 2
As the third party claimant, you must act to minimise your losses.
step 3
Appoint a licensed adjuster to assess the loss. The workshop or the third party insurance company may advise you on this.
step 4
Submit the report and the fully completed Motor Accident Report Form together with all supporting documents as soon as possible.
step 5
You are eligible to claim from the third party insurance company for loss of use and compensation of excess. For the loss of use of your vehicle under repair, this is based on the adjustera recommendation on the number of days required for your car to be repaired. Insurance companies, at their own discretion, may allow an additional seven (7) working days for any unforeseen or unavoidable delay.
Or, you may claim the cost of renting a replacement vehicle of equivalent type and capacity for the recommended number of days of loss of use evidenced by a receipt from a licensed car rental company.
sources: insuranceinfo.com.
No comments:
Post a Comment